Privacy Policy — Betnjet Casino

This Privacy Policy explains how Betnjet Casino collects, uses, stores and protects personal data submitted by players through the website at cheltenhamcomputerrepairs.co.uk and associated domains. By registering an account, you consent to the data practices described in this policy. Please read it carefully before registering.

1. What Data We Collect

We collect personal data in two ways: information you provide directly during registration and use of the platform, and technical data collected automatically during your visits.

Data you provide directly:

• Full name, date of birth and residential address
• Email address and account password
• Phone number (where required for verification)
• Payment method details — card numbers, e-wallet IDs or crypto wallet addresses
• Identity documents submitted for KYC verification (passport, driving licence, proof of address)
• Communications sent to the support team via live chat or email

Data collected automatically:

• IP address and geographic location at the time of login or registration
• Device type, operating system and browser version
• Pages visited, time on site and gameplay activity logs
• Cookie data as described in our Cookie Policy

2. How We Use Your Data

We use the personal data we collect for the following purposes:

• Account management: creating and maintaining your player account, verifying identity and processing transactions
• Regulatory compliance: meeting KYC, AML and responsible gaming obligations under the terms of our licence
• Customer support: responding to queries, disputes and complaints submitted via live chat or email
• Fraud prevention: detecting suspicious activity, verifying payment methods and preventing unauthorised account access
• Marketing: sending promotional emails, bonus notifications and newsletters — only where you have given consent or not opted out
• Platform improvement: analysing gameplay data to improve game selection, site performance and user experience

3. Data Sharing and Third Parties

We do not sell your personal data to third parties. We share data only in the following circumstances:

• Payment processors: card networks, e-wallet providers and crypto gateways receive data necessary to process deposits and withdrawals
• Identity verification services: KYC providers receive identity document data to verify player accounts
• Game providers: game studios receive anonymised session data required to deliver their games on the platform
• Legal obligations: regulators, law enforcement or courts may receive data where we are required by law to disclose it

4. Data Retention

We retain personal data for as long as your account remains active and for a minimum period of five years following account closure. This retention period reflects our obligations under anti-money laundering regulations. Identity documents are stored securely for the duration required by our licence. You may request deletion of your account data subject to any legal obligations that require us to retain it.

5. Data Security

Betnjet Casino uses SSL (Secure Socket Layer) encryption across the entire site and mobile app to protect data transmitted between your device and our servers. Payment data is handled through PCI-DSS-compliant payment processors. Access to player data within our systems is restricted to staff members with a specific need to process it. We perform regular security audits to identify and address vulnerabilities.

6. Your Rights

Depending on your location, you may have rights in relation to your personal data. These may include:

• Access: requesting a copy of the personal data we hold about you
• Correction: asking us to update inaccurate or incomplete data
• Deletion: requesting erasure of your data, subject to legal retention obligations
• Restriction: asking us to limit how we process your data in certain circumstances
• Objection: objecting to your data being processed for direct marketing purposes

To exercise any of these rights, contact the Betnjet support team via live chat or the contact form on the site. We will respond within 30 days.

7. Marketing Communications

If you have consented to receive marketing communications, we may send promotional emails and bonus notifications to your registered email address. You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting support directly. Withdrawing consent does not affect any processing that took place before the withdrawal.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the date of the latest revision. Material changes that affect your rights will be communicated via email. Continued use of the platform following a policy update constitutes acceptance of the revised terms.

For any questions about how we handle your data, contact the Betnjet support team via live chat, available 24 hours a day, 7 days a week.